Our Network

A Unified Cloud Communications Platform

At VoIP Central, we take pride in being at the forefront of the revolution that has been taking place in the field of telecommunications. The main driving force behind our thrust to the top of the industry is our network, which is based on our cutting-edge Unified Cloud-Communication platform. This network enables us to deliver a full range of premium VoIP phone services for all levels of businesses, from small-scale companies to the largest corporations.

VoIP Central partners with telecom giants, Level (3) Communications, Verizon, WindStream and Global Crossing to ensure premium business services are easy to implement, deliver and manage.

Automated Attendant

CRM Integration

SMS Messaging

Failover Protection

Call Recording

Our Network Features

Move ahead and blaze a trail in your own industry by utilizing our network’s wide array of features.
Some of our key features include:

Network Infrastructure

VoIP Central delivers amazing voice quality through our four geo-rendundant data centers located in NY, TX, NV and MN. With all endpoints dual registered at the four facilities, we mitigate any chance of service failure or any potential extended service outages.

​Investing in this infrastructure and managing the network with highly trained, industry telecom professionals ensures we deliver the highest level of service to your business all day, every day, 24/7/365.

99.99% Uptime Guarantee

Our goal and promise to you is simple: do everything possible to make certain your business enjoys 100% uptime. Should any downtime occur, just say the word! You can contact your account manager and you will be issued a credit for the monthly cost of the line impacted and the period of time that was affected.

Enterprise Level Support - Whatever You Need, Whenever You Need It

VoIP Central provides enterprise quality service and every level of support for your entire business phone system and cloud platform, from basic questions to complex issues – including implementation, user training, integration, remote and on-site service and more.

An assigned account manager familiar with your services, systems, processes and team, will help you leverage our technology and achieve your organization’s objectives.

Advanced Cloud-Based Security

For phone systems using routers or servers with SNMP alert broadcasting, VoIP Central monitors those related services to help spot security breaches swiftly and ensure top notch operation.

Switches that control VoIP traffic are monitored to ensure they never impact VoIP security or dependability. The operation of the routers and switches together verify that the QoS is monitored to ensure the highest service levels are reached. This prevents voice and data traffic from obstructing with one another causing voice or data quality issues.

Reliable Network

Superior voice quality and unparalleled service uptime is our primary focus for our business customers. We invest in our network infrastructure to ensure we deliver a higher level of service to your business. Our key network features include:

Upgrade your business today at an awesome price.

You’re a few clicks away from saving money with the best-in-class Voice over IP (VoIP) phone system in Dallas, TX.